NorthKey Community Care is accredited by the Joint Commission as a provider of safe, quality behavioral health services. Any individual who has concerns about client care and safety at NorthKey that NorthKey has not addressed is encouraged to contact NorthKey's ombudsman at 859-578-3233. If the concerns are not resolved through NorthKey's management, individuals are encouraged to contact the Joint Commission at 1-800-994-6610 or by email at complaint@jointcommission.org