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  • Contact Information

    859-331-3292 (main number)
    877-331-3292 (toll-free)
    859-331-1792 (for TTY)
    877-889-1792 (for toll-free TTY)
  • NorthKey - 50 Years

Crisis Stabilization Services

Crisis stabilization services are designed to be available when you need them. These services help you during periods of high stress and at critical points in your treatment and recovery process. Effective use of crisis stabilization services helps you maintain treatment progress and prevent unnecessary hospitalizations during a mental health crisis.

Our crisis services are available to you by calling NorthKey’s ACCESS team at 859-331-3292. Our crisis clinician will talk with you about what caused you to call. When necessary, our clinician will arrange to meet with you at a safe location to provide a more detailed assessment and consultation.

If your situation seems manageable by an outpatient intervention/treatment approach, our crisis therapist will help you develop an action plan. This plan may include short-term intensive therapy and connection with outpatient services through one of NorthKey’s offices located throughout the region. When indicated, our clinician will also help connect you with other appropriate resources in the community. Crisis services are available 24-hours a day, seven days a week.

Additionally, NorthKey provides open access opportunities at our locations to accommodate individuals needing crisis services.  We offer the following open access opportunities:

513 Madison Avenue, Covington – Tuesdays 1:00 p.m. – 4:00 p.m.

12 E. 5th Street, Newport – Thursdays 9:00 a.m. – 11:00 a.m.

7459 Burlington Pike, Florence – Wednesdays 9:00 a.m. – 12:00 p.m.

308 Barnes Road, Williamstown – Mondays – 9:00 a.m. – 11:00 a.m.

320 Montjoy Street, Falmouth – Tuesdays – 9:30 a.m. – 12:00 p.m.

1714 Highland Avenue, Carrollton – Wednesdays – 10:30 a.m. – 12:00 p.m.

155 W. Seminary Street, Owenton – Thursdays – 10:00 a.m. – 12:00 p.m.

24-Hour Service

For 24-hour access to behavioral healthcare services via phone, triage crisis assessment and brief treatment, contact our Access team:

859-331-3292 (main number)
877-331-3292 (toll-free)
859-331-1792 (for TTY)
877-889-1792 (for toll-free TTY)

Additional Family and Child Services:

Outpatient Therapy Services
School-Based Services
IMPACT Case Management
Early Childhood Mental Health Initiative