24 Hour ACCESS Team/Emergency Services

Para una descripción de los servicios de urgencias las 24 horas de NorthKey en español, haga clic en este enlace


When a problem arises unexpectedly, it is important and comforting to know that help is available. NorthKey’s 24-hour triage and emergency assessment services are ready and available when needed. Our crisis services are responsive to your mental health, substance use and intellectual and developmental disabilities concerns. Our crisis therapists consult, evaluate and respond quickly to your needs.

NorthKey crisis staff coordinates with callers, families, community emergency responders and hospital staff to make necessary decisions for a safe and secure outcome for the individual, family and community. These crisis services may be delivered by phone triage, face-to-face assessment and treatment, consultation with other treatment professionals and, at times, via a telehealth (video) connection.

For 24-hour crisis phone triage, crisis assessment, brief treatment and access to all services offered by NorthKey, contact our ACCESS team:

ACCESS/Crisis Line 859-331-3292
Current Clients: 859-578-3200 

Toll Free:877-331-3292
Individuals who are deaf/hard of hearing are encouraged to call through the Video Relay System (VRS) or 711 Relay