NorthKey has two different phone numbers in order to best serve you:

Crisis Line/New Clients: 859-331-3292

If you are in a crisis, or are a new client looking to begin services with NorthKey, call this number.

Business Line/Existing Clients: 859-578-3200

If you are an existing client not in a crisis, call this number. You will be greeted by an automatic voice recording that gives various options:

  • Dial a staff person’s extension
  • Be directed to the staff directory
  • Schedule an appointment
  • Connect to the Med Refill line
  • Connect to Patient Accounts (Billing), Medical Records, etc.
  • Connect to crisis if needed

Toll-Free: 877-331-3292

Individuals who are deaf/hard of hearing: Please call through the Video Relay System (VRS) or text/dial 711 (more about 711 here)

24/7 Crisis Line Skip to content