Contact Us
IMPORTANT NOTICE:
This website is for informational purposes only and does not provide medical advice. This website is not intended as a means of two-way communication between clients and providers or staff at NorthKey Community Care. Messages received through this website may not be reviewed immediately and are not monitored 24/7.
If you are experiencing a medical emergency, please call 911 or go to the nearest emergency room. If you are in a crisis, call the NorthKey Crisis Team at 859-331-3292.
Other Ways to Reach Us:
24/7 Crisis and New Clients: (859) 331-3292
Administration and Existing Clients: (859) 578-3200
Call this line for any of the following:
Dial a staff person’s extension
Be directed to the staff directory
Schedule an appointment
Connect to the Med Refill line
Connect to Patient Accounts (Billing), Medical Records, etc.
Connect to crisis if needed
Toll-Free: (877) 331-3292
Client Portal:
If you are already a client and have set up your client portal, click here to sign in and make an appointment request.
Provider Referral:
Some NorthKey services require a referral from your provider. Please contact your provider to see if other services are appropriate.
Individuals who are deaf/hard of hearing:
Please call through the Video Relay System (VRS) or text/dial 711 (more about 711 here)
Individuals who speak a language other than English:
Please call (859) 331-3292. Interpretation services are available.