• Contact Information

    859-331-3292 (Crisis and New Clients)
    859-578-3200 (For existing clients)
    877-331-3292 (toll-free)
    Individuals who are deaf/hard of hearing are encouraged to call through the Video Relay System (VRS) or 711 Relay

Developmental Disabilities Services

We Know that people thrive best when they live actively and participate to their fullest in their community. If you think someone you love has an intellectual and developmental disability (IDD) and may benefit from supportive services delivered in their community, NorthKey can help.

NorthKey provides a broad array of services to meet the needs of individuals with intellectual & developmental disabilities (IDD) as well as helps guide individuals and families to access useful information about all community resources available to them. We are here to help you make informed choices about the service and supports you and your loved one need to maintain strong community relationships and connections .

We help you assess and plan for both short-term and long-term resources that are suited to your specific situation. Our knowledgeable IDD staff also helps you navigate the various, and often complex, requirements for available services and specialized payment supports.

24-Hour Service

For 24-hour access to behavioral healthcare and developmental disabilities services via phone, triage crisis assessment and brief treatment, contact our Access team:

ACCESS/Crisis Line 859-331-3292
Current Clients: 859-578-3200 

Toll Free:877-331-3292
Individuals who are deaf/hard of hearing are encouraged to call through the Video Relay System (VRS) or 711 Relay


NorthKey is a participating provider with many major insurance plans, Medicaid and Medicare. We also seek additional funding through grants and contracts for specialized treatment services that may not be paid for by insurance carriers. Certain qualifying individuals may benefit from a sliding fee scale to reduce their cost of services.

Our ACCESS team and business office staff provides assistance to families seeking treatment to help them understand and access payment options available to them.

Developmental Disabilities Services

Crisis Stabilization
Case Management
First Steps/Point of Entry
Michelle P. Waiver Services
Supports for Community Living (SCL) Medicaid Waiver
Adult Foster Care
Adult Day Training & Vocational Services
Supported Employment Services
Preadmission Screening and Residential Review (PASRR) Specialized Services