Adult Services

We offer accessible mental health and behavioral health services to help you improve overall health and sustain ongoing recovery.
Our Adult services are targeted to individuals who are eighteen years of age and older and include a range of outpatient assessment, diagnosis, treatment and support options. These services are available at our outpatient service locations throughout the Northern Kentucky region.
NorthKey clinicians use proven approaches to assessment and treatment. Following your initial assessment, your treatment may include follow-up counseling (individual, couple, family and group treatment), case management, and other support services for a personalized recovery plan. Our goal is to help you reach your potential and transform your life.
Crisis Stabilization

Crisis stabilization services are designed to be available when you need them. These services help you during periods of high stress and at critical points in your treatment and recovery process. Effective use of crisis stabilization services helps you maintain treatment progress and prevent unnecessary hospitalizations during a mental health crisis.

Crisis services are available to all members of the public 24 hours a day, 7 days a week, 365 days a year by contacting (859) 331-3292.

Outpatient Therapy

NorthKey offers outpatient counseling and therapy services for individuals, couples, and families experiencing mental health issues. Our professional clinicians work with you to understand the situation that brings you to us, assess your strengths and challenges, and help you develop a personalized treatment plan.

In certain situations, consultation with a NorthKey psychiatrist/advanced practice nurse (APRN) may be a necessary part of your plan to assist with diagnosis, treatment planning, and to oversee starting and managing medications

Case Management

A case manager works closely with you to help you manage your recovery plan and ensure you have access to community resources.

Our case managers:

  • Help you evaluate your service need
  • Help you develop your individualized treatment and recovery plan
  • Act as a coach to encourage you along your plan
  • Help you monitor your progress and quality of services received
  • Assists you in making connections with other supportive community resources important for your recovery proces
Supported Employment

When you need help and support to return to the workforce, our Supported Employment team is here for you. We work with you to assess your strengths and areas for improvement to create a Person Centered Employment Plan. A supported employment specialist works closely with you to meet your plan goals, helping you get and stay hired.

When you need help and support to return to the workforce, our Supported Employment team is here for you. We work with you to assess your strengths and areas for improvement to create a Person Centered Employment Plan. A supported employment specialist works closely with you to meet your plan goals, helping you get and stay hired.

Supported employment services are tailored to your needs and may include help with:

  • Creating resumes
  • Interviewing skills
  • Meeting with potential employers
  • Assisting with applications
  • Participating in interviews
  • Assisting you with issues that arise after employment

Your specialist remains actively involved with you for up to one year, and serves as an ongoing resource for further assistance in the future, should you need it.

Supported Housing

NorthKey’s Housing Specialist helps those in need of safe, affordable housing find available units.

The Housing Specialist conducts outreach to landlords and property owners. We offer individualized services to help you maintain housing:

  • Teaching housing-related living skills
  • Assisting with resource referrals
  • And ensuring that tenants meet basic obligations of the tenancy, including compliance with safety and health codes

The housing specialist provides you with resources and can assist with applications related to housing. Clients are exited from the program after the housing specialist has provided the resources and the client has submitted applications. Clients can utilize walk-in services for follow-up questions.

A referral is needed for this program.

TAY (Transition Age Youth)

TAY provides a comprehensive approach to service delivery to individuals ages 16-25 with serious mental illness with psychotic symptoms.

Services include therapy, psychiatry, case management, supported employment, peer support, community support workers, and group services. The team meets weekly to make sure that you are receiving the services you need, and that issues or concerns are addressed quickly.

Therapeutic Rehabilitation

Therapeutic Rehabilitation is a goal-oriented program for adults with serious long-term mental illnesses (SMI). The program is designed to ensure that persons with psychiatric disabilities possess those physical, emotional, and intellectual skills needed to live, learn, and work in their own environments. Therapeutic Rehabilitation emphasizes skill building within a supportive environment.

Therapeutic Rehabilitation is a program that helps adults with serious, long-term mental illness build the skills they need to live, work, and take care of themselves. The program focuses on helping people grow and learn in a safe, supportive space.

Goals of the program include:

    • Learning daily life skills to live as independently as possible

    • Improving communication and social skills

    • Understanding how to use community resources for support

    • Learning more about mental illness and how it affects everyday life

    • Making better decisions to improve overall well-being

    • Building confidence and a stronger sense of self

    • Getting ready for work by learning job-related skills

“This group has helped me. There’s a lot I didn’t know about mental illness. I’ve been taught a lot in TR. Thank you!”

Assertive Community Treatment (ACT)

The ACT Team provides services for people with serious mental illness. ACT team members work with you in your home, neighborhood, and other places where problems and stresses arise and where you need support to help in taking care of basic needs— taking medications, getting up, and getting through the activities of your day.

ACT teams also help you find housing, apply for food stamps, go back to school, or find employment.

Peer Support

Peer support specialists are people who have been successful in the recovery process who help others experiencing similar situations. Through shared understanding, respect, and mutual empowerment, peer support workers help you become and stay engaged in the recovery process and reduce the likelihood of relapse.

Peer Support includes therapeutic activities that promote socialization, recovery, self-advocacy, preservation, and enhancement of community living skills.

Homeless Services

We provide case management services to homeless individuals who have a serious mental illness and are actively homeless (street/shelter/living in a place not meant for human habitation/couch-surfing).

Primary Care

Our Primary Care team is here to help you feel your best! We offer regular check-ups to help prevent health problems, treat many common health issues, and more. If you ever need special care that we don’t provide, we’ll help connect you with the right provider outside of our clinic.

On-Site Primary Care Clinics Locations:
Madison Avenue Office
Florence Office
Carrollton Office

Mobile Care Clinics

NorthKey utilizes two Mobile Care Clinics to provide behavioral health and primary care services across the 8-county region.

Integrated Care Coordination

Our Integrated Care Coordinators focus on gathering information, building strong connections, and sharing helpful education.

Our team works together by sharing important details about your care so we can create a complete treatment plan that supports your physical, mental, and social needs.

Psychiatric Services

Your care begins with a psychiatric evaluation to see if medication might help with your mental health or opioid use symptoms.

Our psychiatric medical team will continue to support you with regular check-ins and medication management to make sure your treatment is working well.

Pharmacy Services

The Genoa Healthcare pharmacy located on-site at both our Madison and Florence offices is open and ready to serve you – even if you’re meeting with your doctor by phone or video!

All your medications (even for primary care) can be mailed or picked up curbside at no extra cost, saving you a trip to the pharmacy.

Onsite Genoa Pharmacy Locations:
Florence Office
Madison Avenue Office

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