• Contact Information

    859-331-3292 (Crisis and New Clients)
    859-578-3200 (For existing clients)
    877-331-3292 (toll-free)
    Individuals who are deaf/hard of hearing are encouraged to call through the Video Relay System (VRS) or 711 Relay

Adult Services

When you are experiencing a mental health and behavioral health issue, NorthKey Community Care offers a wide array of high quality, accessible mental health and behavioral health services to help you develop and improve coping strategies, improve mental health and sustain recovery from mental illness. Our Adult services are targeted to individuals who are eighteen years of age and older and include a range of outpatient assessment, diagnosis, treatment and support options. These services are available at our outpatient service locations throughout the Northern Kentucky region.

NorthKey clinicians use proven approaches to assessment and treatment. Following your initial assessment, your treatment may include follow-up counseling (individual, couple, family and group treatment), case management, medication evaluation and management and other support services for a personalized recovery plan. Our goal is to help you reach your potential and transform your life.

Service Hours

We strive to make your care accessible to you when you need it. We offer flexible appointment times and our crisis/emergency line is available 24-hours a day. Each office location has hours of operation and availability designed to maximize access to needed care and treatment. Our ACCESS team and outpatient clinicians discuss treatment schedule and availability as part of the intake and treatment planning process.

24-Hour Service

For 24-hour access to substance abuse and behavioral healthcare services via phone, triage crisis assessment and brief treatment, contact our Access Unit:

ACCESS/Crisis Line 859-331-3292
Current Clients: 859-578-3200 

Toll Free:877-331-3292
Individuals who are deaf/hard of hearing are encouraged to call through the Video Relay System (VRS) or 711 Relay


NorthKey is a participating provider with many major insurance plans, Medicaid and Medicare. We also seek additional funding through grants and contracts for specialized treatment services that may not be paid for by insurance carriers. Certain qualifying individuals may benefit from a sliding fee scale to reduce their cost of services.

Our ACCESS team and business office staff provides assistance to families seeking treatment to help them understand and access payment options available to them.

Adult Mental Health Services

Crisis Stabilization Services
Outpatient Therapy Services
Case Management Services
Supported Employment Services