Our substance use services are provided by knowledgeable treatment staff, based in current research and are delivered in a thoughtful and compassionate manner. NorthKey Community Care offers a variety of evidence-based substance use treatment services to assist you to actively engage in your recovery process. Your services begin with a comprehensive assessment and development of a personalized treatment plan for you and your family. We offer outpatient substance use services in several levels of frequency and intensity to facilitate the development and implementation of your personal recovery plan.
We strive to make your care accessible to you when you need it. We offer flexible appointment times and our crisis/emergency line is available 24-hours a day. Each office location has hours of operation and availability designed to maximize access to needed care and treatment. Our ACCESS team and outpatient clinicians discuss treatment schedule and availability as part of the intake and treatment planning process.
For 24-hour access to substance abuse and behavioral healthcare services via phone, triage crisis assessment and brief treatment, contact our Access Unit:
859-331-3292 (main number)
859-331-1792 (for TTY)
877-889-1792 (for toll-free TTY)
NorthKey is a participating provider with many major insurance plans, Medicaid and Medicare. We also seek additional funding through grants and contracts for specialized treatment services that may not be paid for by insurance carriers. Certain qualifying individuals may benefit from a sliding fee scale to reduce their cost of services.
Our ACCESS team and business office staff provides assistance to families seeking treatment to help them understand and access payment options available to them.