• Contact Information

    859-331-3292 (Crisis and New Clients)
    859-578-3200 (For existing clients)
    877-331-3292 (toll-free)
    Individuals who are deaf/hard of hearing are encouraged to call through the Video Relay System (VRS) or 711 Relay

Case Management

NorthKey case management services provide assistance to individuals (and their familes/guardians) with a diagnosed IDD. Case management services help individuals (and families/guardians) to access services, monitor services being received, coordinate existing or planned services and, in general, provide important advocacy for the IDD client.

Case management services are flexible and unique to each individual’s specific needs. The types of support provided can vary.

24-Hour Service

For 24-hour access to behavioral healthcare and developmental disabilities services via phone, triage crisis assessment and brief treatment, contact our Access team:

ACCESS/Crisis Line 859-331-3292
Current Clients: 859-578-3200 

Toll Free:877-331-3292
Individuals who are deaf/hard of hearing are encouraged to call through the Video Relay System (VRS) or 711 Relay

Additional Developmental Disabilities Services

Crisis Stabilization
First Steps/Point of Entry
Michelle P. Waiver Services
Supports for Community Living (SCL) Medicaid Waiver
Staffed Residences
Adult Foster Care
Adult Day Training & Vocational Services
Supported Employment Services
Preadmission Screening and Residential Review (PASRR) Specialized Services
Hart Supported Living Grants