Crisis Stabilization Services

Crisis stabilization services are designed to be available when you need them. These services are helpful for periods of high stress and at critical points in the treatment and recovery process. Effective use of crisis stabilization services helps you maintain treatment progress and prevents unnecessary hospitalizations during your recovery.

Crisis stabilization services are available to you by calling NorthKey’s ACCESS team at 859-331-3292. Our crisis clinician will talk with you about what caused you to call. When necessary, our clinician will arrange to meet with you at a safe location to provide a more detailed assessment and consultation. If your situation seems manageable by an outpatient intervention/treatment approach, our crisis therapist will help you develop an action plan. This plan may include short-term intensive therapy, connection with outpatient services through one of NorthKey’s offices located throughout the region. When indicated, our crisis clinician will also facilitate connecting you with other appropriate service resources in the community. Crisis services are available 24-hours a day, seven days a week.

Additionally, NorthKey provides open access opportunities at our locations to accommodate individuals needing crisis services.  We offer the following open access opportunities:

513 Madison Avenue, Covington – Tuesdays 1:00 p.m. – 4:00 p.m.

12 E. 5th Street, Newport – Thursdays 2:00 p.m. – 4:00 p.m.

7459 Burlington Pike, Florence – Wednesdays 9:30 a.m. – 11:30 a.m.

308 Barnes Road, Williamstown – Mondays – 9:30 a.m. – 11:00 a.m.

320 Montjoy Street, Falmouth – Wednesdays – 10:00 a.m. – 12:00 p.m.

1714 Highland Avenue, Carrollton – Wednesdays – 9:30 a.m. – 11:30 a.m.

155 W. Seminary Street, Owenton – Thursdays – 9:30 a.m. – 11:30 a.m.

24-Hour Service

For 24-hour access to behavioral healthcare services via phone, triage crisis assessment and brief treatment, contact our Access team:

ACCESS/Crisis Line 859-331-3292
Current Clients: 859-578-3200 

Toll Free:877-331-3292
Individuals who are deaf/hard of hearing are encouraged to call through the Video Relay System (VRS) or 711 Relay

Additional Adult Services

Outpatient Therapy Services
Case Management
Supported Employment Services